Returns and Refunds Policy

Return & Refund Policy

1. Perishable Products
   All Bhamma Pachadlu products are homemade food items and are perishable in nature. Hence, we follow a strict return and refund policy.

2. No Returns Accepted
   Once an order is confirmed and dispatched, returns or exchanges are not accepted under any circumstances.

3. No Refund Policy
   Refunds are not applicable for food products once the order has been shipped or delivered.

4. Damaged or Incorrect Products
   In rare cases where a product is damaged during transit or an incorrect item is delivered, customers must inform us within 24 hours of delivery.

5. Proof Requirement
   Requests for damaged or incorrect items must be supported with clear photos or videos of the product and packaging for verification.

6. Review & Resolution
   Once the issue is reviewed and verified by our team, an appropriate resolution such as replacement or partial refund may be offered at our discretion.

7. Storage Responsibility
   Bhamma Pachadlu is not responsible for spoilage, leakage, or quality issues caused due to improper storage, handling, or delayed consumption after delivery.

8. Final Decision अधिकार
   All decisions regarding returns, refunds, or replacements made by Bhamma Pachadlu will be final and binding.